Any conduct that violates applicable laws, regulations, ethical standards, or the Code of Conduct, particularly in matters of
environmental sustainability, human rights, and ethical business practices may be reported.
Environment
Environmental violations and
pollution
Destruction of ecosystems
Mishandling of hazardous
waste
Human Rights
Labor rights violations
Forced labor and trafficking
Child labor
Discrimination
Ethics
Conflicts of interest
Unauthorized disclosure of
trade secrets
Unethical conduct
This list is not exhaustive and includes any conduct that violates applicable laws, regulations, ethical standards, or the Code
of Conduct, particularly in matters of environmental sustainability, human rights, and ethical business practices.
Whistleblowing Procedure
Report
→
Review
→
Investi-gation
→
Action
→
Closed
Confidentiality
Celltrion Healthcare gives top priority to the whistle-blower’s confidentiality, and in all cases, it takes all possible measures to protect the whistle-blower’s identity. A whistle-blower can make an anonymous report using the compliance hotline channel to cover up his/her identity.
Victimization
Celltrion Healthcare does not tolerate victimization of any kind, including discrimination, against anyone who reports in good faith. Persons who try to use victimization will be subject to disciplinary action, up to and including termination of their contractual relationship with Celltrion Healthcare.
Available 24/7, Confidential
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Celltrion Healthcare Compliance Report
E-mail Report
For email submissions, all of the following information must be included in the email body to initiate an investigation. The Global Compliance Team reserves the right to request additional information as needed.
Please note that reports lacking mandatory information will not be processed.
Mandatory Information:
Your Relationship with Celltrion
Date of Occurrence
Source of Information (How you learned of the incident)
* If you wish to remain anonymous, please use an email address that does not in any way give an indication to your identity (e.g. do not use email that has your initials or name) *
Contact Information
- E-post hotline@celltrion.com
Matters related to environment/greenwashing and supply chain human rights issues can also be reported through the email
(global_ESG@celltrion.com)
FAQs
The channel aims to encourage employees and all stakeholders to report concerns regarding irregularities, violations, or inappropriate conduct detected concerning environmental, human rights, or ethical matters arising from the Company's internal and external business operations. This policy establishes formal procedures to ensure that such reports can be submitted safely, confidentially, and effectively.
The Speak-Up Channel is available to all stakeholders, including current, former, or prospective employees (once the process of establishing an employment relationship has begun), trainees, job applicants, volunteers, and contracting parties (e.g. direct and indirect suppliers, contractors, subcontractors, sole traders) at any stage of the relationship (during contracting, throughout the contract, and after termination). In addition, local residents and civil society organizations may also report concerns.
Yes, you can report by using the language that is convenient for you.
Upon receiving a Report, the Global Compliance & ESG Department will acknowledge it promptly. A dedicated investigation team will be constituted for each investigation, which will include members from the Global Compliance & ESG Department members and relevant subject matter experts as needed. During the initial review phase, a plausibility check is conducted to assess the Report's authenticity and determine whether sufficient evidence exists to indicate a potential or actual breach. Reports with substantiating evidence will proceed to investigation. The company will notify the reporter (if their identity is known) within 7 days of receipt regarding the result of the plausibility check.
Once the report has been deemed ‘valid’ through the plausibility check, Within 30 days of acknowledgment of the Report, the Global Compliance & ESG Department will formally communicate the proposed resolution or corrective action to the reporter and will engage in a discussion with them. The reporter will be informed of the investigation methodology followed, and all communications will be formally recorded.
The investigation must be completed within 30 days from the date of acknowledgment. If an extension is necessary due to unavoidable circumstances, the investigation period may be extended up to 3 months, provided that the reporter is informed of both the reasons for the extension and the expected completion date.
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